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10 Soft Skills You Need 1 Day Training in Canberra
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
About this Event
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Professionals who are interested in learning Effective Soft Skills
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Attitude and Work Ethic
Ability to Learn From Criticism
Students will receive a course manual with presentation slides and reference materials.
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Learned vs. Inborn Traits
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Openness and Honesty
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Get Into Your Role
Learn the Whole Process
The Power of Flow
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
The Multitasking Myth
Module Five: Review Questions
Module Six: Soft Skill 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Work Is Its Own Reward
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"re Worth Your Weight in Adaptability
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Surefire Confidence Building Tactics
Build Up Others
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I"m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Identifying Others" Interests
When to Back Off
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Completion Of Action Plans And Evaluations